Shipping Information

At LifeTrove, we're delighted to offer fast shipping on all orders! We ship directly from our warehouse right to your door.

Order Processing Times: Please allow 1-3 business days for order processing and dispatch. Orders are considered dispatched once handed to our carrier and in transit to your chosen address. During peak times and holidays, processing may extend up to 7 business days.

Estimated Shipping Times: Estimated delivery varies based on transit time and location. See estimates for your country:

United States: 6-12 Business Days Total Including Procesing

Note: During peak times and holidays, carriers may experience delays beyond our control, and worldwide shipping may encounter unexpected customs delays.

Shipping Costs: We offer free shipping on orders over $60 USD while orders under that amount may pick between:

Standard Shipping for $9.95 USD 

Premium Expedited Shipping for $12.95 USD (usually faster by 1-3 days total)

Order Changes and Accurate Shipping Details: Customers must ensure accurate shipping details at checkout. Incomplete or inaccurate details may cause delays or order cancellation. Address issues detected by our system will prompt an email verification within 3 business days. Failure to respond may result in order cancellation.

To correct shipping details, email us at help@mylifetrove.com within 24 hours of order placement. Changes after this time are not guaranteed.

Delayed Delivery: While we aim for prompt delivery, delays may occur due to external factors. We'll inform you promptly of any issues affecting order processing, shipment, or delivery. External factors include courier disruptions, weather conditions, and product availability.

LifeTrove is not liable for delivery delays caused by factors beyond our control. We'll keep you updated and assist within our capabilities.

Lost or Stolen Packages: We understand the frustration of lost or stolen packages. Contact us at help@mylifetrove.com for assistance. File a claim with the courier, and we'll liaise with them on your behalf. Replacement may be offered based on the situation.

LifeTrove is not responsible for lost or stolen packages, but we'll support you in resolving the issue. If the package is unrecoverable, we recommend filing a police report.

Shipping Policy Changes: LifeTrove reserves the right to modify this Shipping Policy without prior notice. Customers are responsible for reviewing the latest version before making a purchase.

By purchasing and using LifeTrove products, customers accept this Shipping Policy, including any modifications. Periodically review this policy for updates.

If you have any questions regarding shipping, please contact us:

Email: help@mylifetrove.com
Phone Number: +1 (959) 236-8216
Business Address: 515 Centerpoint Dr, Suite 2252, Middletown, CT, 06457-7570, United States
Business Hours: Monday-Friday, 12:00pm-5:00pm (EST).
Response Time: Our support team typically replies within 24 hours. 
Contact Us Form: Click Here